Our Business Development Manger , Teresa Collier , braving the bad weather recently at the Burns Management Exhibition and Conference in London.
Wishing all of our customers, old and new, a very Healthy and Happy New Year 2018
The prestigious ‘Face Eyes and Nose Conference’ was held 15th – 19th November 2017 at the West Midlands Surgical Training Centre at University Hospitals Coventry & Warwickshire NHS Trust. Supported by Warwick Medical School, the event brought together a range of leading plastic, ENT and Ophthalmic surgeons led by course director Mr Rana Das-Gupta and his team. Held over five days, FCL Surgical were delighted to attend and support the event, showcasing our range of single use instruments and custom procedure packs.
Pictured with Mr Das-Gupta is product specialist and Business Development manager Teresa Collier from FCL Surgical.
Teresa said “it was a pleasure to meet so many existing customers and to be introduced to new ones”.
FCL Surgical will be supporting many local and national events throughout 2018.
Service and Reliability
We have more than twenty years experience delivering to more than 18000 delivery points across the UK. Supplying hospitals, clinics, pharmacies, GP’s, dentists, veterinarians, academia, etc.
Our dedication to patient care translates from your need to a professional, efficient and reliable service. We understand that the high standards we set are measured by our next delivery, On time, in full, every time.
Deliveries and Distributors
We know that your deliveries are crucial to the efficiency of your business and ultimately to the most important person in the chain, your patient.
That is why we target ourselves with delivering in full, first time for every customer.
No shortages, no stock outs, no delays, no urgent orders elsewhere.
When you work with us in partnership, we purposefully discuss with you your usage and ongoing needs. We try to hold stock for you that will ensure none of the above ever happens.
Deliveries are from UK stock here in the Midlands.
We have strong motorway and road connections and use specific reliable couriers that we have worked with for many years, building a relationship that gets your products to you when you need them.
Usually a 48 working hours service, excluding Bank holiday’s and weekends, but we can supply overnight or timed deliveries if required (though often additional charges are incurred for this service).
Your preferred route of supply?
We partner distributors such as Bunzl Healthcare if you prefer to have orders supplied from a multi-supplier source. Do you have a specific route of supply? Then talk to us and we will see how that can be managed for you.
As a rapidly expanding company, we welcome customers new and old. Our rate of growth bears testament to fulfilling our customer’s expectations. We supply the NHS, hospitals, clinics, pharmacies, GP’s, dentists, veterinarians, academia etc.
Our business is built on friendly, efficient service with a generous helping of the old standards of face to face communication. We do not hide behind emails: we are there to talk to when you need us. But if you need an ‘express checkout’ then you can order from this website directly
We have long held fast the familiar ‘track and trace’ principles throughout our industry. Compliance to standards is a paramount safety policy. At FCL Surgical, we ensure that all our products not only carry CE marking but exacting LRQA quality assurance certification too. But we go beyond that. The newly introduced ‘Scan4Safety’ principles have already been adopted and using GS1 compliant methods, our Apex Surgical instruments and procedure packs carry new GTIN numbers and a 2D barcode. We have technical files for all our products.
We are also PEPPOL registered to make ordering, delivery and invoicing, primarily through the NHS, more simple. As a Company, FCL Health Solutions Limited are regulated by the Medicines and Healthcare products Regulatory Agency (MHRA).
Our standards: Your safety.