Service & Reliability

A Partner supplier you can trust, we pride ourselves on our high levels of Quality, Service & Reliability

Service and Reliability

We have more than twenty years experience delivering to more than 18000 delivery points across the UK. Supplying hospitals, clinics, pharmacies, GP’s, dentists, veterinarians, academia, etc.

Our dedication to patient care translates from your need to a professional, efficient and reliable service. We understand that the high standards we set are measured by our next delivery, On time, in full, every time.

Deliveries and Distributors
We know that your deliveries are crucial to the efficiency of your business and ultimately to the most important person in the chain, your patient.
That is why we target ourselves with delivering in full, first time for every customer.
No shortages, no stock outs, no delays, no urgent orders elsewhere.

Supply continuity.

When you work with us in partnership, we purposefully discuss with you your usage and ongoing needs. We try to hold stock for you that will ensure none of the above ever happens.

Deliveries are from UK stock here in the Midlands.
We have strong motorway and road connections and use specific reliable couriers that we have worked with for many years, building a relationship that gets your products to you when you need them.

Usually a 48 working hours service, excluding Bank holiday’s and weekends, but we can supply overnight or timed deliveries if required (though often additional charges are incurred for this service).

Your preferred route of supply?
We partner distributors such as Bunzl Healthcare if you prefer to have orders supplied from a multi-supplier source. Do you have a specific route of supply? Then talk to us and we will see how that can be managed for you.